As the medical director of the Orthopaedic Surgery Center of Illinois (OSCI), it is my pleasure to present to you our yearly quality report card. OSCI is located across the street from the Orthopedic Center of Illinois in the Koke Mill Medical Center.
On a yearly basis, we evaluate our case types and volumes, certain quality reports, as well as patient satisfaction. This data is analyzed with the goal of providing our patients with the best quality outpatient experience and outcomes. The Affordable Care Act (Obamacare) is drastically changing the landscape of medical practice in the United States and is more closely monitoring healthcare facilities to provide the highest quality care at the lowest price. OSCI is excelling at this goal.
OSCI utilizes the nationally recognized Press Ganey satisfaction survey to measure patient satisfaction. I am proud to announce that OSCI, for the second year in a row, has been awarded the 2014 Press Ganey Guardian of Excellence Award. Press Ganey has more than 10,000 clients nationally and less than 5% received this award, which is given to healthcare facilities that rank above the 95th percentile in patient satisfaction for 12 consecutive months. OSCI is the only facility in Central Illinois to receive this designation. This award is a tribute to the care provided by the staff and physicians at OSCI.
More than 3,000 patients annually receive healthcare services at OSCI. As you can see in the graph, the most common surgical procedures performed are arthroscopic procedures of the knee and shoulder. Various hand surgeries, as well as fixation of bone fractures, are other common procedures. Newer procedures such as hip arthroscopy and outpatient spine surgery continue to grow in volume. Additionally, our pain management physicians are busy performing lumbar and cervical epidural steroid injections. In 2014, we began to offer cataract surgery and the program has been very successful with 225 cataract surgeries completed.
From a quality standpoint, 100% of the patients undergo a safe surgery checklist, 100% receive appropriate and timely antibiotics to help prevent infection, the complication rate is less than 1%, and the infection rate is less than 1%. In addition, the cost of providing care for these procedures at OSCI is significantly less expensive than the services provided in a hospital outpatient surgical department. As you can see, providing high quality care in a lower-cost facility is exactly what is necessary in today’s healthcare environment. If you, a family member, or friend requires one of these outpatient procedures, please talk with your physician about the possibility of having your procedure at OSCI.
Dr. Leo Ludwig is Medical Director at OSCI and a surgeon at the Orthopedic Center of Illinois. His special areas of interest are shoulder surgery, arthroscopic surgery of the shoulder and knee, and minimally invasive total joint replacement.